FREQUENTQUESTIONS

What methods of payment are available ?

Currently, we are accepting checks, money orders, or online payments.

How much is rent ?

It depends on the unit type. You can find pricing on our floor plans page.  View Floor Plans

When is rent due ?

Rent is due in full at time of move-in, or if you wish to do monthly payments, rent is due the 1st of each month.

How do I submit a service request ?

Please login into your resident portal to submit your maintenance request.  Submit a Service Request Here

Where do guests park ?

Guests can park in the one-hour street parking located on Fell Avenue, or Town Public parking garage located right across the street on College Avenue within walking distance of the building.

Guests can also use the Town of Normal Parking Decks, their rates are:

○ FREE: ­1st hour, all day Sunday, and from 6pm – ­12am (Mon – Sat)

○ $1: per hour during all other daytime hours

○ $2: 12am ­- 6am

○ $6: per day maximum

○ $8: overnight

How do I request a roommate ?

To request a roommate, you may come into our office and fill out a preference form with the name of the roommate you choose to live with. If you are still looking for a roommate and would like us to place you with one, come into our office and fill out our new Roommate Matching questionnaire.

Can I request a certain floor or view ?

Yes! You can fill out an apartment preference form where you can put your ideal floor, and view. We will take that into consideration while placing you in your apartment, but cannot guarantee that all requests will be given.

What is the leasing process ?

Fill out an application with us online at collegeplaceuptown.com. After you have done so we will reach out to you so that we can schedule you an appointment to come in for a tour and sign our lease! If your guarantor is present, they can fill out a form with us or we will email them a form to return.

Contact us if you have any other questions.  Send us a Message